This website, respivea.com, is operated by Respivea (“we”, “us”, “our”). This page sets out the information we are required to make available to visitors and customers, together with the rules that apply to the use of the site.
Who we are
Trading name: Respivea
Postal address: Respivea, 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
Email: hello@respivea.com
Website: https://respivea.com
We reply to every message within one business day, Monday to Friday, excluding UK bank holidays.
Hosting
The website is hosted by Shopify International Limited, 2nd Floor, 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland. Payments are processed by Stripe Payments Europe Ltd and by the wallet providers shown at checkout. Neither we nor Shopify store your full card details.
Intellectual property
All content on this site, including text, photographs, illustrations, videos, logos, product names, page layouts and source code, is owned by Respivea or used under licence. You may view and print pages for your own personal, non-commercial use. Any other reproduction, distribution, modification or commercial use without our prior written permission is prohibited. “Respivea” and “Respivea Pro” are our trading names and trademarks.
Accuracy of information
We take care to keep the information on this website accurate and up to date. Product descriptions, images, prices and availability may nevertheless contain errors or change without notice. If a product is listed at an incorrect price, we will contact you before dispatch and offer you the choice of paying the correct price or cancelling your order for a full refund.
Health information
Nothing on this website is medical advice. Respivea Pro is a consumer wellness product and not a medical device. Please read our Disclaimer before use, and speak to your GP if you have any concerns about snoring, sleep apnoea or your general health.
Links to other websites
Where this site links to third-party websites, we do so for convenience only. We have no control over their content and accept no responsibility for it.
Liability
To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from the use of this website or from reliance on information published on it. Nothing in this notice limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded under English law. Your statutory rights as a consumer are not affected.
Governing law
This notice, and any dispute arising from the use of this website, is governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Our Terms of service, Return & refund policy, Shipping policy and Privacy policy form part of the information we provide to you.